:root{font-family:Inter,Segoe UI,Arial,sans-serif;color:#1b2430;background:#f6f7f9;line-height:1.45}*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button{cursor:pointer}button:disabled{cursor:wait;opacity:.6}a{color:inherit}.shell{min-height:100vh;display:grid;grid-template-columns:248px minmax(0,1fr)}aside{background:#152532;color:#edf4f7;padding:28px 18px;display:flex;flex-direction:column;gap:28px}.brand{font-weight:750;font-size:21px;letter-spacing:-.04em;padding:0 12px}.brand small{display:block;font-size:11px;font-weight:500;letter-spacing:.12em;text-transform:uppercase;color:#9fb6c2;margin-top:2px}.nav{display:grid;gap:7px}.nav button{width:100%;text-align:left;background:none;color:#c7d5dd;border:0;border-radius:10px;padding:11px 13px}.nav button.active,.nav button:hover{color:#fff;background:#2c4350}.aside-bottom{margin-top:auto;padding:12px;border-top:1px solid #334b58;color:#afc2cb;font-size:13px}.aside-bottom strong{display:block;color:#fff}.aside-bottom button{border:0;background:none;color:#b4d5e2;padding:10px 0 0}main{min-width:0;padding:36px clamp(20px,5vw,72px) 70px}.top{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:26px}.eyebrow{font-size:12px;text-transform:uppercase;letter-spacing:.12em;color:#67788a;font-weight:700}h1{font-size:30px;letter-spacing:-.04em;line-height:1.2;margin:6px 0 0}h2{font-size:18px;margin:0 0 16px;letter-spacing:-.02em}.muted{color:#647487}.button{border:1px solid #ccd5dc;background:#fff;color:#183041;border-radius:9px;padding:10px 15px;font-weight:650;min-height:42px}.button.primary{background:#18796e;border-color:#18796e;color:white}.button:hover{filter:brightness(.96)}.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.panel{background:white;border:1px solid #e1e6ea;border-radius:14px;box-shadow:0 2px 12px #162a3b08}.toolbar{display:flex;justify-content:space-between;gap:12px;padding:17px 20px;border-bottom:1px solid #e9edf0}.toolbar select{border:1px solid #d4dce1;border-radius:8px;background:white;padding:8px}.ticket-row{display:grid;grid-template-columns:minmax(0,1fr) 135px 145px 115px;gap:14px;align-items:center;width:100%;text-align:left;background:white;border:0;border-bottom:1px solid #edf0f2;padding:17px 20px;color:inherit}.ticket-row:last-child{border-bottom:0;border-radius:0 0 14px 14px}.ticket-row:hover{background:#f7faf9}.ticket-row strong{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticket-row small{display:block;color:#72808e;margin-top:3px}.ticket-row>span{min-width:0}.badge{display:inline-block;border-radius:99px;background:#edf2f4;color:#47606d;padding:5px 10px;font-size:12px;font-weight:700;white-space:nowrap}.badge.new{background:#e6f0fd;color:#2664a2}.badge.working{background:#e2f4ef;color:#147468}.badge.waiting{background:#fff1d9;color:#916115}.badge.done{background:#e7f4e7;color:#36803b}.empty{padding:44px 24px;text-align:center;color:#66798a}.empty strong{display:block;color:#233645;font-size:17px;margin-bottom:4px}.detail-grid{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(250px,.7fr);gap:18px}.content{padding:24px}.description{white-space:pre-wrap;margin:0}.meta{display:grid;gap:16px}.meta label{font-size:12px;color:#718191;display:block;margin-bottom:5px}.meta strong{font-size:14px}.meta select{width:100%;border:1px solid #cbd6dc;border-radius:8px;padding:9px;background:white}.messages{display:grid;gap:12px;max-height:430px;overflow:auto;padding:20px;min-height:120px}.message{max-width:83%;background:#f0f4f5;border-radius:13px;padding:11px 14px;justify-self:start;white-space:pre-wrap;overflow-wrap:anywhere}.message.mine{background:#ddf2ea;justify-self:end}.message small{display:block;color:#6e7f88;font-size:11px;margin-bottom:3px}.composer{border-top:1px solid #e8edef;padding:16px;display:flex;gap:10px}.composer textarea{flex:1;min-width:0;height:72px;resize:vertical}.field,textarea{border:1px solid #c9d4db;border-radius:9px;padding:11px 12px;background:#fff;outline:none}.field:focus,textarea:focus,select:focus{border-color:#18796e;box-shadow:0 0 0 3px #18796e22}.form{display:grid;gap:16px}.form label{font-size:13px;font-weight:650;display:grid;gap:6px}.form .field,.form textarea{width:100%}.form textarea{min-height:140px}.form .button{justify-self:start}.notice{padding:12px 15px;border-radius:8px;margin:0 0 17px;background:#fff1dd;color:#765116}.notice.success{background:#e1f3e8;color:#27613b}.back{background:none;border:0;padding:0;color:#277c76;font-weight:650;margin-bottom:16px}.auth{min-height:100vh;display:grid;place-items:center;padding:22px}.auth-card{width:min(100%,430px);padding:32px}.auth-card h1{margin-bottom:5px}.auth-card .form{margin-top:27px}.auth-switch{border:0;background:none;color:#18796e;padding:20px 0 0}.stats{display:flex;gap:9px;flex-wrap:wrap;margin:0 0 18px}.stat{background:#fff;border:1px solid #e1e6ea;border-radius:9px;padding:9px 13px;color:#637587;font-size:13px}.stat strong{color:#1c3442}.events{font-size:13px;color:#647689;padding-left:19px}.events li{margin:8px 0}@media(max-width:850px){.shell{display:block}aside{padding:12px 17px;display:flex;gap:12px;flex-direction:row;align-items:center}.brand{font-size:17px;padding:0}.brand small{display:none}.nav{display:flex}.nav button{width:auto;padding:8px 10px}.aside-bottom{margin-left:auto;margin-top:0;border:0;padding:0}.aside-bottom strong{display:none}.aside-bottom button{padding:0}main{padding:25px 17px 90px}.detail-grid{grid-template-columns:1fr}.ticket-row{grid-template-columns:minmax(0,1fr) 105px}.ticket-row .hide-mobile{display:none}}@media(max-width:480px){h1{font-size:24px}.top{align-items:center}.top .button{font-size:13px}.ticket-row{padding:15px}.content{padding:18px}.message{max-width:95%}.composer{display:block}.composer textarea{width:100%;margin-bottom:8px}.auth-card{padding:24px}}
:root .estimate-panel{margin-bottom:18px}.estimate-version{padding:12px 0;border-top:1px solid #e8edef}.estimate-version:first-of-type{border-top:0}.estimate-version .row{justify-content:space-between;margin-bottom:5px}.estimate-version p{margin:8px 0 0;white-space:pre-wrap;overflow-wrap:anywhere}.estimate-panel .form{border-top:1px solid #e8edef;padding-top:16px;margin-top:12px}.estimate-actions{margin:16px 0}.estimate-panel .muted{font-size:13px}
.nav-count:not(:empty){display:inline-grid;place-items:center;min-width:20px;height:20px;margin-left:5px;padding:0 5px;border-radius:99px;background:#f4d97a;color:#23313a;font-size:11px;font-weight:800}.notification-row{grid-template-columns:minmax(0,1fr) 90px}.notification-row.unread{background:#f4faf7}.notification-row .muted{text-align:right}@media(max-width:480px){aside{flex-wrap:wrap}.nav{order:3;width:100%;justify-content:space-between}.nav button{font-size:13px}.aside-bottom{margin-left:auto}}
.chat-row{grid-template-columns:minmax(0,1fr) 170px}.chat-row>.muted{text-align:right}.chat-row small{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-info{align-self:start}@media(max-width:850px){.nav{flex-wrap:wrap}}@media(max-width:480px){.nav{justify-content:flex-start;gap:4px}.nav button{padding:8px}.chat-row{grid-template-columns:minmax(0,1fr) 105px}.chat-row>.muted{font-size:12px;overflow:hidden;text-overflow:ellipsis}}
[hidden]{display:none!important}.next-step{background:#e5f3ee;border:1px solid #c8e4d8;color:#205b4b;border-radius:11px;padding:12px 16px;margin-bottom:18px}.next-step span{display:block;font-size:11px;text-transform:uppercase;letter-spacing:.1em;font-weight:750;margin-bottom:2px}.next-step strong{font-size:15px}.linked-chat{display:block;margin-top:17px}.linked-list{border-bottom:1px solid #e8edef;padding:12px 16px;display:flex;gap:9px;align-items:center;flex-wrap:wrap}.linked-list strong{font-size:13px;margin-right:5px}.linked-list .button{font-size:12px;min-height:34px;padding:6px 9px}.chat-to-ticket{display:block;border:0;background:none;color:#176f69;font-size:12px;font-weight:700;padding:9px 0 0;text-align:left}.chat-ticket-form{padding:16px;border-top:1px solid #e8edef}.queue-row{grid-template-columns:minmax(0,1fr) 210px 145px}.queue-action{font-size:13px;color:#5c7180}.queue-action.actionable{font-weight:700;color:#166e63}@media(max-width:850px){.queue-row{grid-template-columns:minmax(0,1fr) 160px}}@media(max-width:480px){.queue-row{grid-template-columns:1fr}.queue-action{margin-top:-7px}}